Frequently Asked Questions
Everything you need to know about your gymnastics gear and orders.
How do I determine the correct size for a leotard?
We recommend using our detailed size chart, which focuses on the 'girth' measurement—the vertical circumference of the torso. If your gymnast falls between sizes, we suggest sizing up for a more comfortable fit and room for growth.
What is the typical shipping time for Ozone apparel?
Standard orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while custom team orders may require 4-6 weeks for production and delivery.
How should I wash and care for my gymnastics apparel?
To preserve the elasticity and any embellishments like crystals, hand wash your leotards in cold water with a mild detergent. Always hang to dry and avoid using bleach, fabric softeners, or ironing.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags and liners within 30 days of purchase. Please note that custom-designed team wear and personalized items are final sale and cannot be returned.
Do you offer bulk discounts for gymnastics clubs or teams?
Yes, we offer competitive wholesale pricing and custom design services for competitive teams and clubs. Please contact our team sales department for a personalized quote and digital mockups.
Are your leotards suitable for both practice and competition?
Absolutely. Our apparel is engineered with high-performance, four-way stretch fabrics designed to provide maximum range of motion and durability for both daily training sessions and high-level competitions.